The Unseen Potential of Scrum Masters: Future Leaders in a Time of Uncertainty

This blog post explores why managers might be resisting the Scrum Master role, despite its alignment with the qualities needed for future leadership. Scrum Masters are not just facilitators of agile practices; they embody relational intelligence, contextual thinking, self-awareness, and creative agility. However, many fall into the trap of rigidly following the Scrum framework, missing the chance to become true change agents. Discover why retaining Scrum Masters could be crucial for driving innovation, enhancing collaboration, and promoting resilience in these challenging times.
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In recent times, there has been an unfortunate pattern of laying off Scrum Masters – especially in financial institutions. On the surface, this may seem like a cost-cutting measure, but it raises an important question: Why are so many managers fighting the role of Scrum Master? Could it be that Scrum Masters possess the very characteristics needed by future leaders, challenging traditional management structures and practices?

The Role of a Scrum Master

Scrum Masters are pivotal in agile teams, ensuring that Scrum practices are followed and fostering an environment conducive to high performance. Their responsibilities include:

  • Facilitating communication and collaboration within the team.
  • Removing impediments to the team’s progress.
  • Guiding the team in self-organisation and cross-functionality.
  • Acting as a coach and mentor to promote continuous improvement.

Scrum Masters as Future Leaders

According to Joiner and Joseph’s framework in “Leadership Agility,” future leaders need to embody the qualities of a Catalyst. Catalysts are visionary leaders who can navigate complexity, foster innovation, and drive transformation. These leaders are characterised by:

  • Relational Intelligence: Building strong relationships and fostering a collaborative team environment.
  • Contextual Thinking: Understanding the broader context and aligning team efforts with organisational goals.
  • Self-Awareness: Recognising their own strengths and areas for growth, and seeking continuous personal development.
  • Creative Agility: Encouraging innovation and creative problem-solving within the team.
  • Situational Leadership: Providing situational leadership through self-awareness, knowing when to apply other leadership styles like Expert or Achiever to suit the needs of the situation.

These characteristics closely align with the role of a Scrum Master, suggesting that Scrum Masters have the potential to be the leaders of the future.

The Pitfall of Focusing Solely on Framework Facilitation

Despite their potential, many Scrum Masters fall into the trap of becoming religious adherents to the Scrum framework, rather than evolving into frontline change agents. This focus on rigidly following the process can undermine their effectiveness and limit their impact. Key issues include:

  • Mechanistic Approach: Over-emphasis on rituals and ceremonies can lead to a mechanical implementation of Scrum, where the spirit of agile principles is lost.
  • Lack of Adaptability: Inflexibility in adapting Scrum practices to the unique context and needs of the team can stifle innovation and responsiveness.
  • Missed Leadership Development: Insufficient training, coaching and mentorship in leadership skills can prevent Scrum Masters from developing the broader strategic vision required to be effective change agents.

Why Are Managers Resisting?

Despite their potential, Scrum Masters often face resistance from traditional management structures. This resistance can stem from several factors:

  • Cultural Shift: Embracing agile practices requires a significant cultural shift from hierarchical to flat structures, which can be unsettling for traditional managers.
  • Loss of Control: Scrum Masters empower teams to be self-organising, which can be perceived as a loss of control by managers accustomed to top-down decision-making. The good news is that in this case control is an illusion – you cannot lose something you never had.
  • Visibility of Value: The value Scrum Masters bring is not always immediately visible in the form of tangible outputs, making it harder to justify their role during cost-cutting measures.

The Case for Retaining Scrum Masters

As organisations navigate the complexities of the modern business environment, the qualities embodied by Scrum Masters are increasingly crucial. Here’s why organisations, especially in the finance sector, should reconsider laying off Scrum Masters:

  • Driving Innovation: Agile teams, led by effective Scrum Masters, are better equipped to innovate and adapt to changing market conditions.
  • Enhancing Collaboration: Scrum Masters foster a culture of collaboration and transparency, essential for tackling complex challenges.
  • Promoting Resilience: By removing impediments and promoting continuous improvement, Scrum Masters help build resilient teams capable of sustaining high performance.


The recent trend of laying off Scrum Masters may be a shortsighted response to immediate pressures. However, the long-term benefits of retaining Scrum Masters – leaders who embody the catalyst qualities necessary for future success – should not be overlooked. By embracing and nurturing the potential of Scrum Masters, organisations can position themselves for sustained growth and innovation in an uncertain future.

Call to Action

As we move forward in an era of rapid change and uncertainty, it is imperative for organisations to recognise and harness the leadership potential within their agile teams. It’s time to re-evaluate the role of Scrum Masters and consider the strategic advantage they bring to the table. Let’s invest in our future leaders today.


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