
Flow Manager (FM)
Learn how to keep work flowing smoothly, reduce delays, and deliver faster with practical flow management techniques.
Upcoming Training

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Keep Work Moving and Finish Faster
Track, manage, and optimise the flow of work so teams can deliver faster and more predictably. Spot bottlenecks, use flow metrics, and shift the focus from starting work to actually finishing it. Whether you’re a team lead, Agile coach, or just someone who wants to improve delivery, you will have the confidence to apply flow management principles, make data-driven decisions, and support teams in delivering work more smoothly and predictably.
What you get from the Flow Manager training course
Attending this course provides practical, hands-on experience in managing and improving workflow efficiency. You’ll gain a clear understanding of key flow metrics, such as lead time and throughput, and learn how to apply them to real-world scenarios. The training equips you with tools to spot and resolve delivery bottlenecks, implement policies for better workload management, and use forecasting techniques to improve planning.
Learn the secrets of smooth, stress-free work delivery
Track lead time, cycle time, and throughput so you can spot slowdowns before they happen
Set up smart work-in-progress (WIP) limits to keep things moving without being overwhelmed
Use forecasting techniques to make data-driven decisions
Improve cross-team collaboration with visual workflows and shared goals
Implement flow-based improvements that actually stick and make work-life better for everyone
Be able to scale Kanban beyond a team to multiple teams and departments
Become a certified Flow Manager, an internationally recognised qualification with the Kanban University.
Meet the trainers
Russell Hill
Accredited Kanban Trainer
Frequently asked questions
If you have dietary requirements, please let us know by replying to the information email you will receive after sign-up.
Yes. You will be certified as KMP 1 upon completion of this training, and we of course will provide you with a very nice workbook that gives you tools and insights a long time after the training has ended.
No. There is currently no exam required. Your active participation in the course is the only requirement.
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How We Can Help!
In our Kanban System Design (KMP 1) course you will learn what it takes to effectively manage flow.