What is Flight Levels?

Flight Levels is a thinking model that emphasises communication and interaction within organisations. It focuses on ensuring the right people address the right things at the right time, breaking down silos, improving transparency, and aligning with organisational strategic goals.

In the rapidly evolving landscape of digital and agile transformations, many organisations focus on optimising individual and team performance. However, the interactions between these entities are often overlooked, leading to friction and suboptimal improvements. This is where Flight Levels steps in, offering a structured approach to enhance organisational communication and collaboration. Developed by Klaus Leopold, Flight Levels provides an approach which breaks down silos, increases transparency, and aligns all levels of an organisation with its strategic goals.

Strategy and Delivery

To deliver consistent value to customers, having high-performing teams is not enough. The right teams must work on the right things at the right time. Flight Level 2 Systems focus on establishing this alignment.

In contrast, Flight Level 3 Systems connects strategic intentions with operational activities, ensuring that teams are not just busy but are contributing to the organisation’s goals.

Organisational Collaboration

Successful collaboration requires activating and connecting strategic, coordination, and operational levels. Flight Levels Systems Architecture (FLSA) provides an approach to achieve this seamless integration. It helps identify and connect various organisational levels, facilitating the smooth delivery of value to customers.

Flight Level Workshops...

FLIN is an online, self-paced training course created by Klaus Leopold. It introduces participants to Flight Levels’ foundational concepts, principles, and practices. This training serves as a prerequisite for more advanced workshops, ensuring that participants have a solid understanding of the basics before diving deeper. Learn more…

FL2D focuses on establishing collaboration across teams, departments, products, services, or tribes without requiring a major reorganisation. This workshop teaches participants how to design and operate Flight Levels within their existing structures, overcoming silos and bottlenecks. Learn more…

FL3D aims to design systems for strategic execution. It helps organizations align their long-term vision with daily operational work. This level emphasizes the importance of connecting strategic goals with the activities of various teams to ensure cohesive progress towards organizational objectives. Learn more…

FLSA is designed for organisations undergoing or planning an agile transformation. It provides a systemic approach to improving organisational agility in a pragmatic and cost-effective way. This training enables participants to see their organisation holistically and implement changes that enhance overall agility. Learn more…

Let's Talk About
How We Can Help!

In our Flight Levels course, you will learn what it takes to effectively manage flow.